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Machine Learning Engineer at MasterControl (Salt Lake City, UT)

About MasterControl

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing, and postmarket surveillance. For more information, visit


The Machine Learning Engineer is responsible for the technical design, development, implementation, and analysis of the company's machine learning projects. As a Machine Learning Engineer, you'll leverage your expertise and knowledge of machine learning to help lay the foundation for current and future machine learning projects as well as develop and deploy machine learning features and applications. You'll assist with gathering and preparing the right data, identifying innovative ways of using that data, and building machine learning models and applications that bring value to the users and the business. As you do this, you'll work with people from a variety of roles as well as customers.


  • Assist in building data pipelines to collect the necessary data
  • Assist in building machine learning models using that data
  • Apply various machine learning techniques (e.g. Supervised Learning, Unsupervised Learning, etc.)
  • Work closely with product managers, software developers, and other stakeholders in an agile environment
  • Run machine learning tests and experiments
  • Keep current on advancements in the field of machine learning
  • Mentor and teach peers on machine learning best practices and techniques
  • Identify innovative ways to solve customer problems with machine learning


  • Career position within field
    • Bachelor's degree, or equivalent experience,
    • Graduate degree is a plus
    • 3+ years additional experience beyond education
  • Experience with Natural Language Processing
  • Experience with cloud machine learning services such as AWS Comprehend
  • Ability to apply a variety of machine learning techniques to meet the needs of the customer
  • Strong computer programming skills
  • Database knowledge/experience (MSSQL preferred)
  • Excellent interpersonal, collaborative, trust-building, conflict-resolution, and writing skills
  • Effective mentoring and teaching skills especially for machine learning concepts
  • Passionate about creatively solving business problems
  • Effectively prioritize and execute tasks in a high-pressure environment
  • Meet multiple, challenging deadlines while communicating expectations clearly


  • Operate a computer and work at a desk for extended periods of time
  • Communicate effectively in writing, in person, over the telephone, and in e-mail

Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet. 

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($50K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

Applicants must be currently authorized to work in the United States on a full-time basis.